Comprehensive Server Management, Support & Monitoring Services
Till recent time, businesses were relying on simple peer-to-peer networks as their corporate IT Infrastructure. They have just continued adding workstations to it as they expand and in fact, suprisingly, majority of companies never even bother implementing a client/server based networks!
It's not that stone-age anymore! Businesses have identified the potential and necessity of client-server model and now all are busy migrating their existing networks to this. But as businesses strengthened their IT infrastructure and implemented server systems for business enhancement, there comes another worrying factor, the Support! Because servers are meant to run flawlessly 24 hours a day, 365 Days an year with out even a single hitch. Server performance is to be monitored continuoisly in order to make sure that the overall business functions are normal. You can't afford to see all your business operations are totally down one fine morning because of a server or network problem!
Leave all your worries aside, we provide comprehensive Server Support & Management services to make sure your servers are healthy and high on performance.
From Server Installations, Updations, Upgradations, Repairs, Maintenance, and to Security, Administration and Monitoring services, we offer complete level of server support solutions. All our service plans are perfectly stitched for your particular needs and our terms are flexible and cost effective. Let Fort Networks supprt your server systems next time and see how your servers can really deliver for your business.
What's included on our Server Management / Server Support plans?
Round the clock Server Monitoring
We will monitor your server round the clock and 24x7. When we found servers are under-performing or hanging, we will alert and provide you necessary precautionary information so that the work is not affected, then we will start our diagnosis. Most importantly, our guaranteed average response time is in 6 hours, but if the situation is mission critical, you can avail our express connect options, in which our team will attend your case as fast as in 15-30 minutes.
Stats & Logs
You can avail statistics and logs pertaining to the performance, downtimes and management of servers, in addition to the periodical status reports.
Quick Response Time
With in 6 Hours response time guarantee. But, over 90% times we are able to respond to queries well inside the scale.
Resolution Time Guarantee
We guarantee that the maximum time required to resolve a query is 24 Hours if submitted via Support Ticket. But majority of times, most tickets are completely resolved in less than 6 hours.
We do not limit the time & amount of work we execute, and we do not have any additional charges.
Improperly installed cabling can cripple network performance, create maintenance headaches, and lead to hidden costs.